Medical Assistance

Medical assistance for Travel Insurance Web Australia is provided by Specialty Assistance Services.

As a worldwide traveller, you would want reassurance that if a mishap occurs, you have the support you need and assistance you can call on- at any time.

Whether your destination is Hong Kong, Paris, or New Jersey, Specialty Assistance is on call for you 24 hours a day providing urgent medical and travel assistance. With Travel Insurance web, if you have a medical emergency abroad, your call will be routed to a control centre, staffed by operators who are well trained in handling medical emergencies. The worldwide base is located in London ideally placed for Europe but the Group also has centres in Thailand, USA and Africa, with other over 150 agents standing by. Put a call in to any of these and youll get an effective response to your situation, fast. Private medical fees abroad can then be handled quickly, so you can concentrate on being treated and a speedy recovery.

Please refer to your policy documents for all the medical assistance phone numbers.
Don't forget, Travel Insurance Web Australia provides up to $10 million medical cover when you purchase any travel insurance policy. Provided you purchase a worldwide policy, this offers you protection in the event of any medical emergency anywhere in the world.

Here are just some of the benefits of having Specialty Assistance Services behind you on your next trip:

You are covered for:

  • Hospital admission and dispatch of medicines
  • Consultation
  • Doctor and hospital referrals
  • Emergency evacuation
  • Medical repatriation

You can be sure that when you purchase any travel insurance policy from Travel Insurance Web Australia you will always be in safe hands in the event of any medical treatment or emergency.

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Travel Insurance from Travel Insurance Web is available to Australian residents under the age of 65 only.

Astrenska Pty Limited ABN 20 121 055 516, trading as Travel Insurance Web, is an authorised representative (AR 307874) of Columbus Direct Travel Insurance. This travel insurance is issued and managed by Columbus Direct Travel Insurance ABN 99 107 050 582 AFS Licence No. 246636. We do not provide advice about travel insurance based on any consideration of your objectives, financial situation and needs. To decide if our travel insurance is right for you, please read the Product Disclosure Statement.